Effective Date: January 1, 2026
Black Diamond respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.blackdiamondnewyork.com, referred to in this policy as the “Website.”
1. Information We Collect
When you submit the contact form on our Website, we collect the information you voluntarily provide:
- Your name
- Your email address
Please do not submit sensitive personal information through the contact form.
Our website hosting provider may also automatically process limited technical information needed to operate, secure, and deliver the Website. This may include information such as your Internet Protocol address, browser type, device type, and the date and time of your visit.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your inquiry
- Communicate with you about your request
- Provide information you have requested
- Maintain appropriate business records
- Protect the Website from misuse, fraud, or security threats
- Comply with legal obligations
We will not add you to a marketing email list solely because you submitted the contact form unless you separately agree to receive marketing communications.
3. How We Share Your Information
We do not sell or rent your personal information.
We may share information with service providers that help us operate the Website and respond to inquiries, such as our website hosting provider, contact form provider, or email provider. These providers may access information only as needed to perform services on our behalf.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or government requests
- Protect our rights, property, users, or the public
- Investigate suspected fraud, misuse, or security concerns
- Complete a business transaction such as a merger, acquisition, restructuring, or sale of assets
4. Data Retention
We retain contact information only for as long as reasonably necessary to respond to your inquiry, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.
When information is no longer reasonably needed, we may delete or securely dispose of it.
5. Cookies and Tracking
We do not use the information submitted through our contact form for cross-site advertising or behavioral tracking.
The Website or its hosting provider may use cookies or similar technologies that are necessary for the Website to function properly, maintain security, or prevent abuse.
Because we do not engage in cross-site behavioral tracking, the Website may not respond differently to browser-based “Do Not Track” signals.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect the personal information we receive.
However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. You submit information through the Website at your own risk.
7. Your Privacy Choices
You may contact us to request that we:
- Provide information about the personal information we maintain about you
- Correct inaccurate contact information
- Delete your contact information
We will consider and respond to requests in accordance with applicable law. We may need to verify your identity before completing a request.
To submit a request, email us at hello (at) blackdiamondnewyork.com.
8. Children’s Privacy
The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has submitted personal information through the Website, please contact us at hello (at) blackdiamondnewyork.com so that we can review and, when appropriate, delete the information.
9. Third-Party Websites
The Website may contain links to websites operated by third parties. We are not responsible for the privacy, security, or content practices of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to the Website, our information practices, or applicable legal requirements.
When we update the policy, we will revise the effective date displayed at the top of this page. Your continued use of the Website after an updated policy is posted indicates your acknowledgment of the updated policy.
11. Contact Us
Questions or requests regarding this Privacy Policy may be sent to:
Black Diamond
Email: hello (at) blackdiamondnewyork.com
Website: www.blackdiamondnewyork.com